Your privacy is our foundation
At tkp288, we handle your personal information with care. This privacy policy explains how we collect, use and protect your data when you're playing in our lobbies, funding...
What this policy covers
We collect information to give you access to tkp288 — your account details, email, phone number and payment history. When you load funds via DANA, OVO, GoPay or QRIS, we record those transactions in supported regions where local law permits. We never sell your data to third parties. Your information stays within tkp288's systems and trusted payment processors. This policy applies to
all our platforms: desktop, mobile and live lobby access. If you have questions about how we handle your details, our support team can walk you through each step.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Why you can trust our privacy handling
Encrypted Payment Path
Every transaction through DANA, OVO, GoPay and QRIS passes through SSL encryption. Your payment details never touch our servers in plain text; processors handle the secure handoff.
No Third-Party Data Sales
We don't monetise your personal information. Your account data stays within tkp288 and our approved payment partners — no brokers, no data exchanges, no surprise disclosures.
Regular Security Audits
We run quarterly security reviews on our database and payment integrations. Third-party auditors verify our encryption and access logs to ensure no unauthorised exposure.
Clear Data Retention
We keep your account data for as long as you're active. After account closure, we retain records only as long as local law and tax requirements demand — typically 5–7 years.
Transparent Cookie Use
We use cookies to keep you logged in and to show you your bet history. No tracking pixels follow you across other sites. You can manage cookie preferences in your account settings.
Instant Data Access Requests
You can request a copy of all your personal data via your account dashboard. We compile and send it within 7 days in a standard portable format.
Consistency across tkp288 platforms
| Desktop Lobby Policy | Same privacy rules apply to desktop and mobile lobby access. Account data is unified across all devices. |
|---|---|
| Live Casino Tables | Live dealer sessions use the same encryption as your account login. No separate data streams; everything flows through one secure channel. |
| Sportsbook Markets | Sportsbook bets and account history follow identical privacy standards as casino play. Your betting patterns stay private. |
| Payment Processor Alignment | DANA, OVO, GoPay and QRIS integrations all use the same data protection protocols. No variation between payment methods. |
| Email & SMS Comms | Promotional emails and SMS notifications only go out if you've opted in. You can adjust preferences from your account dashboard anytime. |
| Third-Party Tools | If we partner with analytics providers, they see only aggregated, anonymised data — never your personal account details or payment history. |
| Account Closure & Deletion | When you close your account, your active data is archived within 30 days. Legal records remain for tax and regulatory purposes, then purged. |
How we keep your details safe
Bank-Level Encryption
Every login, deposit and withdrawal is encrypted with the same standard used by Indonesian banks. Your account credentials and payment paths are never exposed in transit.
Dedicated Security Team
We monitor account access 24/7 and flag any unusual login attempts. If we detect suspicious activity, we contact you immediately and can lock your account.
Two-Factor Option
You can enable two-factor authentication on your account. We support SMS and authenticator apps so only you can access your lobby, even if your password leaks.
QRIS & E-Wallet Integration
DANA, OVO, GoPay and QRIS payments are handled by certified Indonesian payment networks. We never store your e-wallet credentials; only transaction confirmations stay on file.
Audit Trail Logging
Every login, bet placed and withdrawal request creates a timestamped record. You can view your full activity log in the 'Account History' section anytime.
Compliance with Local Law
We follow data protection rules in supported regions where local law permits. Our privacy posture is regularly reviewed by legal counsel to stay current.